Order Tracking
Track My Order
Order FAQs
Q1: How can I check the status of my order?
A1: Once your order has been placed, you will receive a confirmation email with your order details.
When your package ships, we’ll send you another email that includes your tracking number and a tracking link so you can monitor delivery progress in real time.
If you created an account on our website, you can also log in anytime to view your order history and current order status directly from your dashboard.
Q2: How long does it take to process and ship my order?
A2: Orders are usually processed within 1–2 business days after payment is confirmed.
All items ship directly from our U.S. warehouse, ensuring fast and reliable delivery.
Once shipped, standard delivery takes about 3–7 business days, while expedited options may arrive within 2–4 business days depending on your location.
Q3: Can I change or cancel my order after placing it?
A3: If you need to change or cancel your order, please contact us within 12 hours of placing it.
We begin processing orders quickly to ensure prompt shipping, so once your order has been processed or dispatched, we’re unable to make changes or cancellations.
Q4: Do you ship to P.O. Boxes and APO/FPO addresses?
A4: Yes, we proudly ship to P.O. Boxes and APO/FPO/DPO military addresses across the United States.
Please note that deliveries to these addresses may take a few extra days, and express or expedited services may not be available for all destinations.
Q5: What should I do if my order arrives damaged or is missing?
A5: If your order arrives damaged or if an item is missing, please contact us within 7 days of delivery.
Provide your order number and photos of the package and items so we can quickly verify the issue.
We’ll arrange a replacement shipment or a refund as soon as possible.